Returns & Refunds Policy

At Biysber, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day money-back guarantee for your peace of mind.

1. Return Eligibility

To qualify for a return, the following conditions must be met:
✔ The product must be unused and undamaged
✔ The product must be returned in its original packaging

2. How to Return Your Items

You have 30 days from the date you receive your item to initiate a return. Please follow these steps:

1️⃣ Email us at Biysber@hotmail.com with:

  • Your Name

  • Order Number

  • Clear Photos of the Product

  • Reason for Return

2️⃣ Our customer service team will verify your request and provide return instructions.

3️⃣ After we receive and inspect the returned item, your refund will be processed within 48 hours.

3. Free Returns

We offer free returns in the following situations:
✅ Shipping Delays – No tracking updates for more than 15 days
✅ Product Defects – Major defects or quality issues

📌 For all other return reasons, the customer is responsible for return shipping costs.

4. Received a Faulty Item?

We’re sorry if you received a faulty product! We provide a free return for defective items, regardless of your location.

To request a return for a faulty item, email Biysber@hotmail.com with:
✔ Your Name
✔ Order Number
✔ Clear Photos of the Issue
✔ Description of the Problem

Our team will assist you as quickly as possible.

Biysber – Quality You Can Trust
For any questions regarding returns or refunds, please contact us at:
Email: Biysber@hotmail.com